Userguides for loan repayments using digital wallets:

• • KBZ Pay
  • Ongo
  • Wave Money

Easy Microfinance has entered into a partnership with KBZ Pay, Ongo, Wave Money and NearMe enabling its clients to repay their loans at KBZ Pay, Ongo, Wave Money or NearMe agents near them or through the KBZ Pay, Wave or Ongo digital wallets. Clients will not need to travel to their Easy Branch in order to repay their loans, thus saving a lot of time and money! Using this service is optional and will incurr a small fee charged directly by KBZ Pay, Ongo, Wave Money or NearMe on top of the loan repayment amount.

Loan repayments at agents:

Agents can be recognized by the KBZ Pay, Ongo, Wave Money or NearMe logos.

In order to be able to perform a loan repayment at an agent you will need your Easy Microfinance Identification number:

• • For individual loan clients it can be found at the bottom of your payment plan, behind your signature (Client ID)
  • For grouplending clients it can be found under the group name at the top of each member’s individual repayment schedule (Member ID). Note that group members can also make their repayments individually. If group leaders make repayments for members, they would need to bring the member ID’s of the members for who they are making the payment.

Ongo clients can also repay their loans at Ongo agents using their Ongo QR code, available from the Easy App.

At the agent, the following steps should be followed:

1. 1. Provide the agent with the Ongo QR Code or with the Easy Microfinance Identification number
   2. Verify that the name and the amount indicated by the agent are correct
   3. Hand the repayment amount and transaction fee to the Agent
   4. Verify that the information and amounts on the receipt are correct

Your loan repayment has now been completed!