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Userguides for loan repayments using digital wallets:

Easy Microfinance has entered into a partnership with KBZ Pay, AYA PAY, and Wave Money  enabling its clients to repay their loans at KBZ Pay, AYA Pay or Wave Money  agents near them or through the KBZ Pay, AYA Pay or Wave digital wallets. Clients will not need to travel to their Easy Branch in order to repay their loans, thus saving a lot of time and money! Using this service is optional and will incur a small fee charged directly by KBZ Pay, AYA pay or Wave Money on top of the loan repayment amount.

Loan repayments at agents:

Agents can be recognized by the KBZ Pay, AYA Pay or Wave Money logos.

In order to be able to perform a loan repayment at an agent you will need your Easy Microfinance Identification number:

    • For individual loan clients it can be found at the bottom of your payment plan, behind your signature (Client ID)
    • For group lending clients it can be found under the group name at the top of each member’s individual repayment schedule (Member ID). Note that group members can also make their repayments individually. If group leaders make repayments for members, they would need to bring the member ID’s of the members for who they are making the payment.

Your loan repayment has now been completed!

Where to find the agents?

Ongo agents can be found using the following agent locator:

NearMe agents can be found at the following locations:

Need more help?

Feel free to ask
 For questions

If you have a question relating to Easy Microfinance or its products, please click here to find your nearest branch, or to contact us by phone or email.

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Easy Microfinance has a client complaint handling mechanism, which allows the organization to collect, respond and resolve customers’ problems in a timely manner.

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© 2019 MC Easy Microfinance Company Limited.

© 2019 MC Easy Microfinance Company Limited.