Current opportunities

Easy Microfinance is currently recruiting for the following positions

Under the guidance of Head of Human Resources within the limits of Easy policies; oversee, direct and provide Human Resources functions and facilities for all employees in the Company.

Responsibilities

    • Recruitment & Selection
      1. Monitoring Manpower List and maintain Organization Chart.
      2. Initiate and process employment requisitions (Authorization to Hire form),
      3. Develop and edit departmental job descriptions,
      4. Vacancy announcements as per company standard and position advertisements in consultation with the Head of Human Resources
      5. Liaise with Recruitment Agents effectively.
      6. Maintain and update CV’s Database for future facilitation of recruitment needs and assist in recruitment process to be done successfully and professional candidate correspondence.
      7. Arrange and facilitate Interview process.
      8. Edit and develop departmental Job Description and Candidate Profile in consultation with the Head of Human Resources. Ensure all positions hold up to date Job Descriptions compiled by the relevant Department Head

       

      Employee Relations

      1. Where appropriate, handle staff grievances & disciplinary issues and provide guidance to line managers for efficient & satisfactory resolution of the same in line with HR policies procedures and undertake suitable measures to aid retention.
      2. Prepare Employment Contract for all new employees
      3. Notify direct managers (copying Head of HR, Department Manager and MD) 1 month before expiration of probation periods of employees or expiration of 1 year contracts, reminding about the necessity of doing an appraisal with a recommendation for the HR Committee to continue, renew or to discontinue the employment.
      4. Prepare renewal Employment contracts for all employees for which the decision was to renew after one year, and for those employment contracts of employees > 1 year that come to expiration.
      5. Request for Employees Uniform, ID Cards, Business Card, Email Address for all new employees and keep the records for all issues.
      6. Prepare draft for HR Correspondence such as Warning letters , Terminations or dismissals, Promotions, acceptance of Resignation etc and maintain records of this.
      7. Process for Transfers, Promotions, Terminations, Dismissals and Resignations.
      8. Process for Performance Management.
      9. Prepare monthly HR Report.
      10. Prepare quarterly Newsletters.
      11. Prepare monthly birthday list and wishes for all employees
      12. Ensure all operation Notice Boards are maintained as per HR Standards (BD list, Internal Policies &All related news).
      13. Arrange for employees who are sick (on duty) to be brought to a Hospital for medical treatment. Report immediately any incidents or accidents, which have caused damage to the company or employees, followed by an incident report and ensure that immediate relevant action will take place.
      14. Provide counselling and advice to all employees in line with company and HR policies and procedures
      15. Coordinate and encourage sports and social activities on a regular basis.
      16. Maintain and cultivate goodwill and good relationship with government departments
      17. Carry out any other duties or assignments or reasonable requirements, given by the Head of HR as required.

Requirements

    • Any graduate
    • Diploma in HR
    • Above two years experiences in the HR field of strong recruitment and selection process and other acceptable administrative HR capacity
    • Knowledge of overall HR functions
    • Excellent interpersonal and negotiation skills
    • A flexible approach
    • Highly motivated and reliable
    • Ability to deal with difficult and sensitive situations in a diplomatic manner using professional judgement
    • Effective communicator, both verbally and written
    • Ability to handle and keep confidential information
    • Computer literate particularly with Microsoft Outlook, Microsoft Excel, Microsoft.
    • General knowledge of Myanmar Labour Law and practices

We are looking for a highly motivated, proactive and result oriented professional. We offer to join a dynamic team and a positive work atmosphere. Interested candidates are invited to send their resume to recruit@easy.com.mm, recruit-hhr@easy.com.mm

We are looking forward to hear from you!

Only shortlisted candidates will be contacted. Thank you for your application.

The Branch manager is responsible for all activities of the branch and in charge of commercial development of the branch, management of the branch staff, management of the branch liquidity, branch logistics and the relation with clients and other external relations of the branch.

Responsibilities

    • Manage the branch staff, their motivation and their performance
    • Responsibility for the implementation and respect of operational policies, procedures and guidelines and prevention, detection and correction of risks related to these (perform regular controls)
    • Participate in the definition of branch objectives and communicate these to the branch staff
    • Monitor and analyze the results of those actions together with the staff and make changes/improvements where needed
    • Identify clients needs and propose new products/services to the management
    • Develop and implement strategies to reach branch objectives in terms of number of clients, volume and quality of the loan portfolio and savings, for example by organizing and participating in marketing actions
    • Participate in the yearly budgeting process, providing input on branch needs and potential performance
    • Ensure good loan decisions in compliance with policies, procedures and guidelines in force
    • Monitor the loan portfolio of the branch and ensure timely repayments
    • Ensure smooth branch operations and good customer service
    • Manage Branch liquidity, anticipating repayments and planning and managing disbursements
    • Ensure that critical keys are properly handled as per procedures and that any change in custody of keys is properly recorded
    • Ensure the good physical condition and safety of the branch
    • Responsible for the branch cash and its correct handling, including the branch petty cash
    • Responsible for correct and safe filing of important documents and data of the branch
    • Ensure proper management of the branch supplies (proper use, inventory keeping, and on time ordering new supplies )
    • Manage relations with partner organizations and local authorities of the area of operation of the branch
    • Regular reporting to and communication with head office (Operations, HR, cash needs, office supplies).

Requirements

    • University degree in commerce, business administration or related discipline
    • 2 to 3 year experience in a microfinance institution or commercial bank of which at least 1 year at a managerial level or other acceptable supervisory capacity
    • A sound knowledge of microfinance
    • Basic management and leadership skills: able to motivate, coach and mentor an average size team
    • Credit analytical skills
    • Financial management and administrative skills
    • People skills
    • Capability to express him/herself in English and fluent in Burmese language

We are looking for a highly motivated, proactive and result oriented professional. We offer to join a dynamic team and a positive work atmosphere. Interested candidates are invited to send their resume to recruit@easy.com.mm, recruit-hhr@easy.com.mm

We are looking forward to hear from you!

Only shortlisted candidates will be contacted. Thank you for your application.

The purpose of job is to provide an assistant for an independent assessment on risk management, control, or governance processes for the organization by Internal Audit Department.

Responsibilities

    • Contribute to the design of the audit plan and to the risk assessment exercise
    • Conduct internal audit missions in line with the audit plan
    • Conduct special audit missions as required by the Managing Director or the Audit Committee with the guidance of Head of Internal Audit
    • Verify the effectiveness and efficiency of internal controls and the compliance to policies and procedures
    • Participate in risk assessment of new or updated policies, procedures or systems to prevent possible deficiencies in the internal control system
    • Ensure that audit findings are relevant and well documented
    • Work with HOIA and team members in preparing audit working papers (Understanding of the process, Process flowcharts, Walkthrough test and Other required audit documentations) of business processes and functional areas in accordance with standards and requirements.
    • Produce timely reports with audit findings and constructive recommendations, and assist to collect management responses
    • Organize a restitution meeting with the auditee and the Management to discuss the findings and the responses
    • Regular follow-up and quarterly reporting on outstanding findings and the status of the implementation of the recommendations
    • Carry out any other duties or assignments or reasonable requirements, given by the Head of Audit as required.

Requirements

    • Bachelor degree in Business Administration/ Economics/ Statistics/ Auditing/ Accounting/ Finance with holding professional certificates
    • Rigorous, methodological, critical, analytical and accurate
    • Independent, inquisitive and perseverant
    • Integrity and professional ethics
    • Able to write a draft structured report on audit findings with clear and constructive recommendations for review of HOIA
    • Able to meet deadlines
    • Able to stand his/her ground and get timely responses from the audited entities while at the same time ensuring a smooth collaboration and communication
    • Able to travel around Myanmar in Easy’s operations without restrictions
    • Excellent oral and written communication skills in Myanmar language

We are looking for a highly motivated, proactive and result oriented professional. We offer to join a dynamic team and a positive work atmosphere. Interested candidates are invited to send their resume to recruit@easy.com.mm, recruit-hhr@easy.com.mm

We are looking forward to hear from you!

Only shortlisted candidates will be contacted. Thank you for your application.

The Field Collection Specialist plays a crucial role in ensuring the MC Easy Microfinance Company’s financial health by facilitating the timely collection of outstanding payments from clients. Through regular client visits and adherence to the company’s collection strategies, policies, and procedures, the specialist contributes to maintaining positive client relationships and achieving collection targets. This role requires effective communication skills, adherence to ethical standards, and a proactive approach to financial recovery. Additionally, the specialist provides vital support to the Recovery and Litigation Manager by gathering essential information and evidence during field visits that may be required for legal actions.

Responsibilities

    • Client Visits: Conduct daily visits to a minimum of 20-35 assigned clients to facilitate payment collection and address any concerns.
    • Monthly Client Contact: Ensure at least one monthly visit to each assigned client, fostering rapport and reinforcing the company’s commitment to successful payment outcomes.
    • Collection Strategy: Adhere to the company’s collection strategy and scripts during client interactions, maintaining consistency and professionalism.
    • Achieve Collection Targets: Strive to meet and exceed collection targets, contributing to the overall financial stability of the Microfinance Company.
    • Policy and Procedure Adherence: Follow established policies and procedures in all collection-related activities, ensuring ethical and compliant practices.
    • Effective Communication: Maintain open and respectful communication with clients, understanding their circumstances while emphasizing the importance of timely payments.
    • Documentation: Accurately document collection activities, client interactions, and payment details for proper record-keeping.
    • Legal Action Support: Gather essential information and evidence during client visits that may be required for legal actions as directed by the Recovery and Litigation Manager.
    • Problem Solving: Address client inquiries, concerns, and disputes professionally, seeking resolution and escalating issues when necessary.
    • Client Relationship Building: Cultivate positive client relationships through consistent and courteous interactions, contributing to client retention.
    • Timely Reporting: Provide timely and accurate reports on collection progress and challenges to superiors.
    • Ad-hoc Responsibilities: Undertake assignments assigned by senior management to contribute to overall operational excellence, and any other responsibilities assigned by senior management.

Requirements

    • Communication: Excellent verbal and interpersonal skills to establish rapport and convey payment importance.
    • Problem-Solving: Ability to handle objections, find solutions, and address client concerns professionally.
    • Adaptability: Flexibility to handle diverse client personalities and adapt to different collection scenarios.
    • Time Management: Effective organization and time-management skills to meet daily visit quotas.
    • Ethical Conduct: Strong adherence to ethical standards and company policies during collections.
    • Record-Keeping: Accurate documentation of collection activities and client interactions.
    • Resilience: Ability to handle potential rejections or challenging interactions with professionalism.
    • Goal-Oriented: Driven to achieve and exceed collection targets while maintaining quality interactions.
    • Reporting: Capability to provide accurate and timely reports on collection progress.

We are looking for a highly motivated, proactive and result oriented professional. We offer to join a dynamic team and a positive work atmosphere. Interested candidates are invited to send their resume to recruit@easy.com.mm, recruit-hhr@easy.com.mm

We are looking forward to hear from you!

Only shortlisted candidates will be contacted. Thank you for your application.

The Operations Officer plays a vital role in ensuring the operational efficiency of the MC Easy Microfinance Company Limited. This position is responsible for daily and monthly reporting, monitoring operational performance, portfolio analysis, savings monitoring, and coordinating training programs within the operations department. The primary purpose is to maintain seamless operations while contributing to informed decision-making and supporting various managerial tasks.

Responsibilities

    • Daily and Monthly Operational Reportings :
      • Generate comprehensive daily, weekly, and monthly reports on operational activities.
      • Analyse data to identify trends, anomalies, and areas for improvement.
      • Prepare and present reports for management and stakeholders
    • Operations Performance Monitoring :
      • Continuously monitor operational processes to ensure efficiency and compliance with company standards.
      • Identify bottlenecks or areas needing improvement and propose solutions.
      • Collaborate with teams to implement process enhancements
    • Portfolio Monitoring :
      • Monitor the company’s portfolio performance, including loans and savings.
      • Analyse portfolio data by company, branch, and credit officer.
      • Identify and address non-performing accounts or trends
    • Savings Monitoring :
      • Oversee savings products and monitor their performance.
      • Analyse data related to savings accounts and transactions.
      • Collaborate with product development teams to enhance savings offerings.
    • Managerial Tasks :
      • Assist in various managerial tasks and projects as assigned by management.
      • Collaborate with other department to achieve company objectives.
      • Participate in strategic planning and implementation.
    • Compliance and Risk Management :
      • Ensure compliance with industry regulations and company policies.
      • Contribute to the identification and mitigation of operation and credit-related risks.
    • Training Program Coordination :
      • Organize and manage all training programs within the operations department
      • Maintain attendee lists, update training materials, and create operation-specific training resources.
    • Ad-hoc Responsibilities:
      • Undertake assignments assigned by senior management to contribute to overall operational excellence, and any other responsibilities assigned by senior management.

Requirements

    • Graduate or equivalent, with additional education in business, finance, or a related field.
    • Proven experience in operations, financial analysis, or related role
    • Strong analytical skills with the ability to work with data and generate insights.
    • Excellent communication and interpersonal skills
    • Proficiency in data analysis software and tools
    • Exceptional attention to detail and accuracy.
    • Ability to work independently and manage tasks effectively.
    • Proficiency in utilizing computer applications, including MS Office and Google Suite
    • Able and willing to travel around Myanmar .

We are looking for a highly motivated, proactive and result oriented professional. We offer to join a dynamic team and a positive work atmosphere. Interested candidates are invited to send their resume to recruit@easy.com.mm, recruit-hhr@easy.com.mm

We are looking forward to hear from you!

Only shortlisted candidates will be contacted. Thank you for your application.

The Deputy Head of Operations plays a pivotal role in driving operational excellence, robust reporting, strategic system development, and cross-functional collaboration within the MC Easy Microfinance Company. This position leads the successful migration of core banking systems, harnesses Power BI for informed decision-making, participate UAT environment for advances product development of savings, loans, and involve in the process of integration with the Easy Apps. The role involves managing both back office team and credit operations spanning branches, recovery, litigation and call centre, while cultivating collaborative teams, optimizing processes, and mitigating operational risks. Through precise allocation of responsibilities, the Deputy Head of Operations ensures seamless orchestration of the Operations department, amplifying the realization of Operations’ strategic objectives while nurturing a culture of innovation.

Responsibilities

    • Product Development Oversight: Drive enhancements for savings, loans, and involve in the process of integration the Easy Apps with the help of IT team.
    • Data Migration: Involve in the process of data migration to be ensure accurate data and ensuring operational continuity during transitions with coordination with IT department.
    • In-House Reporting Excellence: Oversee accurate and timely in-house reporting, facilitating informed decision-making.
    • Power BI Integration: Utilize Power BI for actionable insights, guiding data-driven decisions across operational facets.
    • Credit Operations Management : Provide strategic direction for cohesive credit operations spanning branches, recovery, and litigation and managing back office team. Provide coaching and feedback to the poor performance by helping to develop a strong performance culture and professional work ethic as well as assist in development of performance assessment tool in order to evaluate the branch performance.
    • Team Cultivation: Foster a collaborative team environment for enhanced productivity and cross-functional collaboration.
    • Process Optimization: Identify inefficiencies and implement streamlined processes to enhance operational efficiency.
    • Risk Mitigation: Collaborate on proactive risk management, ensuring operational continuity and compliance.
    • Strategic System Advancement: Contribute to the strategic development of systems aligned with business goals.
    • Stakeholder Engagement: Foster strong relationships with stakeholders, ensuring effective communication and alignment.
    • Ad-hoc Responsibilities: Undertake assignments assigned by senior management to contribute to overall operational excellence, and any other responsibilities assigned by senior management.

Requirement

    • Graduate in Finance, Economics and Business Administration or equivalent.
    • 2 years and above in an equivalent position.
    • +3 years of experience in credit operation management, people management, and business development.
    • Experience in micro-finance and/or consumer financing, commercial banking, or product developments, business requirement for core banking system development highly desirable.
    • Operational Leadership: Proficiency in operational excellence across diverse facets.
    • Effective Reporting: Delivering precise and timely reporting for decision-making.
    • Product Development Acumen: Driving strategic product enhancements aligned with market trends.
    • Team Management: Strong leadership capabilities for fostering high-performing teams.
    • Process Optimization: Skill in identifying and implementing streamlined processes.
    • Risk Management: Understanding risk assessment and mitigation strategies.
    • System Development Perspective: Insight to guide strategic system development.
    • Stakeholder Engagement: Effective communication and collaboration.
    • Adaptability: Agility in response to technological advancements and dynamic industry shifts.
    • Language: Excellent communication and writing skills in English and Burmese. Knowledge of additional languages spoken in the different regions in Myanmar would be a plus
    • Driving: Ability and driver license to drive a car and a motorcycle.

We are looking for a highly motivated, proactive and result oriented professional. We offer to join a dynamic team and a positive work atmosphere. Interested candidates are invited to send their resume to recruit@easy.com.mm, recruit-hhr@easy.com.mm

We are looking forward to hear from you!

Only shortlisted candidates will be contacted. Thank you for your application.

The Branch manager is responsible for all activities of the branch and in charge of commercial development of the branch, management of the branch staff, management of the branch liquidity, branch logistics and the relation with clients and other external relations of the branch.

Responsibilities

    • Manage the branch staff, their motivation and their performance
    • Responsibility for the implementation and respect of operational policies, procedures and guidelines and prevention, detection and correction of risks related to these (perform regular controls)
    • Participate in the definition of branch objectives and communicate these to the branch staff
    • Monitor and analyze the results of those actions together with the staff and make changes/improvements where needed
    • Identify clients needs and propose new products/services to the management
    • Develop and implement strategies to reach branch objectives in terms of number of clients, volume and quality of the loan portfolio and savings, for example by organizing and participating in marketing actions
    • Participate in the yearly budgeting process, providing input on branch needs and potential performance
    • Ensure good loan decisions in compliance with policies, procedures and guidelines in force
    • Monitor the loan portfolio of the branch and ensure timely repayments
    • Ensure smooth branch operations and good customer service
    • Manage Branch liquidity, anticipating repayments and planning and managing disbursements
    • Ensure that critical keys are properly handled as per procedures and that any change in custody of keys is properly recorded
    • Ensure the good physical condition and safety of the branch
    • Responsible for the branch cash and its correct handling, including the branch petty cash
    • Responsible for correct and safe filing of important documents and data of the branch
    • Ensure proper management of the branch supplies (proper use, inventory keeping, and on time ordering new supplies )
    • Manage relations with partner organizations and local authorities of the area of operation of the branch
    • Regular reporting to and communication with head office (Operations, HR, cash needs, office supplies).

Requirement

    • University degree in commerce, business administration or related discipline
    • 2 to 3 year experience in a microfinance institution or commercial bank of which at least 1 year at a managerial level or other acceptable supervisory capacity
    • A sound knowledge of microfinance
    • Basic management and leadership skills: able to motivate, coach and mentor an average size team
    • Credit analytical skills
    • Financial management and administrative skills
    • People skills
    • Capability to express him/herself in English and fluent in Burmese language.

We are looking for a highly motivated, proactive and result oriented professional. We offer to join a dynamic team and a positive work atmosphere. Interested candidates are invited to send their resume to recruit@easy.com.mm, recruit-hhr@easy.com.mm

We are looking forward to hear from you!

Only shortlisted candidates will be contacted. Thank you for your application.

The Credit Supervisor is responsible of the coaching and supervising of a team of credit officers and is a member of the Credit Committee.

Responsibilities

    • Monitor and assess the work of the credit officers in your team
    • Train, coach and mentor loan officers on new and existing policies and procedures
    • Hold regular meetings with your team and manage their time schedules and delinquency follow ups
    • Planned and surprise visits of the clients of your team’s credit officers
    • Evaluate clients and their loan applications and make sure loan policies and procedures are respected
    • Together with the branch manager and your team, develop and execute plans that will allow the branch to achieve its targets
    • Participate in team and branch marketing actions
    • Provide feedback to management on market response to the products and propose improvements where possible
    • Ensure portfolio performance of the team in line with the objectives in terms of loan portfolio volume, portfolio quality, number of clients, percentage of female clients and percentage rural clients (for supervisors outside Yangon)
    • Supervise the recording and filing of all important documents and data and ensure its safekeeping
    • Heading the Credit Committees and taking the loan decisions on a daily basis ensuring a high quality loan portfolio whilst creating an open discussion among credit committee members.

Requirement

    • Excellent results in the last months
    • In-depth knowledge of the Easy Microfinance’s credit procedures and policies
    • Credit analyses skills
    • Strong interpersonal skills: sociable, enthusiastic person able to manage and motivate a team of loan officers
    • Good public relation skills and customer oriented
    • High sense of responsibility
    • Observation skills
    • Integrity and professional ethics
    • Problem solver and decision maker

We are looking for a highly motivated, proactive and result oriented professional. We offer to join a dynamic team and a positive work atmosphere. Interested candidates are invited to send their resume to recruit@easy.com.mm, recruit-hhr@easy.com.mm

We are looking forward to hear from you!

Only shortlisted candidates will be contacted. Thank you for your application.

The Regional Manager (RM) is responsible for managing Easy Microfinance operations within 5-7 branches of Easy Microfinance. S/he provides leadership to Branch Managers and branches. The RM is responsible for region’s performance. S/he will be instrumental in identifying new opportunities and will conduct market research for expansion together with operations team. In leading Easy Microfinance efforts in the region, she/he also routinely carries out training of Branch Managers and other branch staff, check and supervises the branch plans and budgets, assess staff performance as well as verify and submit monthly reports as required.

Responsibilities

    • Ensure that the MC Easy Microfinance’s regional branches are competitive, and that outreach and profitability performance targets are met
    • Lead the branches from respective region to set, monitor and support for targets of active borrowers and outstanding loan portfolio amounts.
    • Report to Chief Operating Officer (COO) and Managing Director (MD) related Operational works for his or her assign area.
    • To share feedbacks from the field (branches, clients, environment) which can be used to improve MC Easy Microfinance’s products and strategy.
    • Developing regional implementation strategies and operational plans (including expansion to new areas).
    • Supervising overall operations of the region and all respective branch offices; monitor branch performance such as achievement of targets, portfolio quality, and standard case load and sustainability plan.
    • Oversees all aspects of expansion in the region, including the establishment of new branch offices and staff selection and trainings.
    • Conducts refresher training as required and necessary
    • Report immediately any delinquency, cash deficiency and/or any other problems; and support to branches to solve these problems
    • Heading the Credit Committees over the limit of Branch Managers from his or her region and taking the loan decisions on regular basis ensuring a high quality loan portfolio whilst creating an open discussion among credit committee members
    • Conduct monitoring visits to branch offices, as planned.
    • Set annual performance evaluation of branch managers and evaluate to base on performance.
    • Check, supervise, combine and monitor the Branch plans.
    • Assist Recruiting new branch staff and assist to provide in service trainings.
    • Participate and discuss in BM quarterly meetings and regional manager meetings.
    • Closely work with Chief Operating Officer to ensure to follow all policy changes.
    • Must visit responsible branches in every month do surprise check to client’s business.
    • Present internal and external audits for their respective regions when required.
    • Supervise and ensure the staff from branches to follow policy and procedures of Easy Microfinance and maintain best customer service.
    • Strong coordination across different departments from Easy Microfinance.
    • Report to COO/MD for the progress of Branches and strategic to change methodology of Easy Microfinance base on best market practices.
    • Provide effective Human Resources issues, reports, administrative and logistical reports time to time of the branches from the respective regions
    • Implement the policies of Head Office to the branches from the respective region
    • Performing other duties as assigned by COO or MD.
    • Train, coach and mentor Branch Managers, Supervisors, Credit Officers , Cashiers and Client Advisors on new and existing policies and procedures.

Requirement

    • University Degree preferable Financing, Economics, Business Management
    • Experience as a branch manager, area manager or similar for at least over 3 years
    • Additionally Commercial experience in microfinance for at least 2 years
    • Diligent and detailed oriented
    • Communication – oral – negotiation, influencing skills
    • Analytical skills
    • Good at planning
    • Resourceful and high level of initiatives
    • Self- driven
    • Fluent in Burmese
    • Good knowledge of English language

We are looking for a highly motivated, proactive and result oriented professional. We offer to join a dynamic team and a positive work atmosphere. Interested candidates are invited to send their resume to recruit@easy.com.mm, recruit-hhr@easy.com.mm

We are looking forward to hear from you!

Only shortlisted candidates will be contacted. Thank you for your application.

Call Collection Specialists will be responsible for implementing and managing the call collection on overdue clients. The primary objective is to recover outstanding dues from clients and rehabilitate these accounts through effective communication and negotiation. The Call Collection Specialist plays a critical role in the recovery process and contributes significantly to the organization’s overall financial health.

Responsibilities

    • Initiate and conduct outbound calls to clients in a professional and empathetic manner.
    • Use persuasive communication skills to negotiate and encourage clients to repay their outstanding dues.
    • Collect and record accurate information regarding clients’ financial situations and provide suitable repayment options.
    • Collaborate with Branch’s team and Manager to strategize and prioritize collections efforts.
    • Maintain a high level of customer service and professionalism throughout all interactions with clients.
    • Keep detailed and up-to-date records of calls, interactions, and collection progress.
    • Comply with company policies, procedures, and legal requirements related to debt collection.
    • Participate in training sessions to stay informed about new collection strategies and best practices.
    • Demonstrated ability to meet targets and deadlines in a dynamic environment.

Recruitment

    • Graduate or equivalent; additional education in finance or related fields is a plus.
    • Proven experience in call center, preferably in call collections.
    • Excellent communication and negotiation skills.
    • Ability to handle challenging situations and clients with tact and diplomacy.
    • Strong problem-solving and decision-making abilities.
    • Proficient in using computer applications, including MS Office and google-sheet.

We are looking for a highly motivated, proactive and result oriented professional. We offer to join a dynamic team and a positive work atmosphere. Interested candidates are invited to send their resume to recruit@easy.com.mm

We are looking forward to hear from you!

Only shortlisted candidates will be contacted. Thank you for your application

Assistant Administrative Managers is responsible for keeping Easy’s offices running smoothly and overseeing administrative support, supervise administrative team members and ensure that daily office operations are performed in an efficient manner. The Assistant Administrative Manager will have to develop, review, and improve policies, systems, and procedures. Assistant Administrative Manager will also assist in developing and enforcing budgets, delegating tasks and planning and organizing a calendar of events.

Job responsibilities

  • To set up, develop, review and improve the administrative system, policies, procedures & flow charts of department
  • To organize and supervise all of the administrative activities and staff members that facilities the smooth running of all Easy offices (HQ, branches).
  • To supervise, train, and coach staff members and delegating assignments to ensure maximum productivity.
  • To manage and monitor effectively the office, fuel & vehicles maintenance, security and project administrative functions.
  • To manage the office buildings, compound maintaining and new building construction when necessary.
  • To control of cost and wastage of fuel & vehicles within stated limitation.
  • To prepare annually/ yearly maintenance plan for the organization.
  • To supervise inventory of office supplies and equipment and the purchasing of new material with attention to budgetary constrants.
  • To make planning, scheduling, and promoting office events, including meetings, conferences, training sessions, donation and CSR activities.
  • Collecting, organizing, and storing information using computers and filing systems of all staff.
  • Effective liaison, support and assistance between government agencies and organization.
  • Fixed Assets Register and Control.
  • Assist with day to day efficient operations of the Admin & Procurement HOD’s functions and duties.
  • Ensure procurement procedures and admin procedures are followed and assist in procurement process and admin tasks as assigned.
  • Prepare Purchase Request, Purchase Order and Invoice Authorization Form, sort incoming supplier quotations, invoices and payment requests, Code invoices and obtain authorisation for payment, file all invoices, payments and receipts
  • Assist in Branch expansion process concerning with procurement needs.

Requirements

    • University degree or Diploma in Administration Management (or) Business Management
    • Minimum of 7 years’ experiences which is including 3 years in management
    •  Strong leadership qualities and highly organized
    • Excellent communication skills
    • Good spoken and written English
    • Good collaboration ability
    • Communication with various type of people, having a neutral mindset and be persevering
    • Good interpersonal skills and Proactive nature
    • Only Myanmar National
    • Ability to travel

We are looking for a highly motivated, proactive and result oriented professional. We offer to join a dynamic team and a positive work atmosphere. Interested candidates are invited to send their resume to recruit@easy.com.mm

We are looking forward to hear from you!

Only shortlisted candidates will be contacted. Thank you for your application!

MC Easy Microfinance is a licensed microfinance institution with operations in Yangon, Mon, Kayin, Naypyitaw, Magway, Sagaing and Ayeyawady  which will soon expand to other States in Myanmar.  In order to strengthen our team, we are looking for enthusiastic Credit officers.

The main role of a credit officer is to develop and maintain a quality loan portfolio, as well as selling other financial services as they come available.

Job responsibilities

  • Develop a strategy to build a solid client base in the affected area
  • Mobilize groups for the purpose of lending to them
  • Educate/train the groups on the MC Microfinance group lending product
  • Guide monitor and supervise the groups and group activities as per credit policy while ensuring good client relationships and client satisfaction without threatening performance goals
  • Collect all relevant data from the group and the members as per policy
  • Evaluate and assess the credit risk of the (prospective) group members and appraise their businesses and repayment capacity before loan decision and disbursement
  • Responsible for all required documents/data on clients and groups and updating changes
  • Present loan proposal to supervisor/branch manager for approval
  • Regular follow up on clients and groups to ensure timely repayments, respect of the methodology and group cohesion
  • Recovery (in case of delinquency)
  • Report to supervisor/branch manager on progress, performance and actions

Requirements

  • Diploma in commerce/accounting/banking or any graduate
  • Strong interpersonal skills: sociable, enthusiastic person comfortable talking in/to groups
  • Business management skills: able to plan and organize
  • Credit analyses skills
  • Ability to create teams that can work together; ability to promote, organize and maintain groups
  • Good public relation skills and customer oriented
  • Observation skills
  • Integrity and professional ethics
  • Excellent oral and written communication skills in Myanmar language; knowledge of English is a plus

We are looking for a highly motivated, proactive and result oriented professional. We offer to join a dynamic team and a positive work atmosphere. Interested candidates are invited to send their resume to recruit@easy.com.mm

We are looking forward to hear from you!

Only shortlisted candidates will be contacted. Thank you for your application!

MC Easy Microfinance is a licensed microfinance institution with operations in Yangon, Mon, Kayin, Naypyitaw, Magway, Sagaing and Ayeyawady  which will soon expand to other States in Myanmar. In order to strengthen our team, we are looking for Client Advisors.

Job responsibilities

  • Receive prospects and clients in the branch and provide with the requested information
  • Attend to phone enquiries
  • Create prospects/clients in the banking software
  • Receive loan applications
  • Open accounts for clients in the banking software
  • Verify the completeness of loan applications before decision making
  • Prepare legal agreements before disbursement
  • Explain the terms and conditions to the clients
  • Filing of important documents
  • Participate in different branch prospection actions
  • Assist in default recovery actions when needed
  • Ensure a professional and welcome looking branch

Requirements

  • Bachelors degree in business, accounting or other relevant degree
  • Accounting knowledge
  • Computer literate
  • Thorough and detail oriented
  • Customer oriented, with strong people and communication skills; able to handle different kinds of people
  • Able to effectively handle customer complaints
  • Oral and written fluency in Myanmar language; knowledge of English is a plus

We are looking for a highly motivated, proactive and result oriented professional. We offer to join a dynamic team and a positive work atmosphere. Interested candidates are invited to send their resume to recruit@easy.com.mm

We are looking forward to hear from you!

Only shortlisted candidates will be contacted. Thank you for your application!

MC Easy Microfinance is a licensed microfinance institution with operations in Yangon, Mon, Kayin, Naypyitaw, Magway, Sagaing and Ayeyawady  which will soon expand to other States in Myanmar. In order to strengthen our pro-active team in the Branches in Yangon, we are looking for skilled and enthusiastic Recovery Officers (RO).

Job responsibilities

  • The RO is fully responsible for the portfolio that has been handed over to him/her. This portfolio may consist of both non-deliquent and delinquent clients.
  • The RO`s core tasks are to ensure that
    • Clients repay their loans on time
    • Short term arrears are being immediately followed upon ( visit to client and related parties on the very first day of the arrear)
    • Longstanding arrears are being recovered according to the set of regulations as stipulated in the credit procedures and recovery guidelines.
  • The RO shall perform all necessary recovery measures in case of overdue clients as stipulated in the credit policy/credit procedures of Easy Microfinance and that are being requested from him by his supervisor(s)
  • The RO shall fulfil his targets with respect to the reduction of the number and amount of the outstanding (problematic) portfolio handed to him.
  • The RO must prepare and send his/her monthly recovery report to the Branch Manager and Regional Manager showing the status of his/her portfolio and future plans for overcoming problematic clients.
  • The RO must perform any other tasks, which may from time to time be provided by the Branch Manager

Requirements

  • Relevant diploma Bachelor Degree (Preferable Diploma or Degree in Accounting/Business Management)
  • Computer literate, Word, Excel, etc
  • At least 1 years of experience in a Microfinance Institution (preferable as Credit Officer or as a Recovery Officer);
  • Experience in loan recovery in a Microfinance Institution
  • Strong interpersonal skills: sociable, enthusiastic person comfortable talking in/to groups
  • Persuasive personality: positive, confident, flexible and results oriented negotiator
  • Excellent oral and written communication skills in Myanmar language; knowledge of English is a plus
  • The ability to work as part of a team;
  • Business management skills: able to plan and organize

We are looking for a highly motivated, proactive and result oriented professional. We offer to join a dynamic team and a positive work atmosphere. Interested candidates are invited to send their resume to recruit@easy.com.mm

We are looking forward to hear from you!

Only shortlisted candidates will be contacted. Thank you for your application!

How to apply?

Should you feel you have an interesting profile and would like to submit your candidacy: Apply online or email us your CV and motivation letter. Please do not attach any other documents.

© 2019 MC Easy Microfinance Company Limited.

© 2019 MC Easy Microfinance Company Limited.